@Terrior wrote:
Another issue that has been going on with the previous "New" format, and is still an problem with this "New" format, is the address box when sending emails to multiple addresses. The Contact list/Address Book is alphabetical. However, when sending an email and the CC or BCC boxes are highlighted and the address box drops down, it is totally random and not in alphabetical order. When this first occurred a few years ago, I reported it to BT. I was informed that basically, this could not be changed.
How is it that every email provider I have ever used, all over the world, does not have this problem with the address book?
As you are aware as per your previous post on this issue, Re: Logging in to email - BT Community
log onto your email account and go to "Contacts" in the menu bar and check that your contacts have been populated correctly. Any that have been auto collected will not have all the relevant fields filled out.
Once you have done that you can select the order in which the contacts are displayed either by fist name, last name or nick name by clicking on the up and down arrow in the lists menu bar.
When the contacts are added to the address field in your email they will be added in the order you selected them not alphabetically.
