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Message 1 of 2

reactivate protected email account?

One of my email accounts has been protected. Have logged in via MyBT, under my products should have 3 active email addresses.  Only 2 are showing. The next advice under 'can't find an email address' is to 'visit help section' which takes me back to square one.  Any ideas please?

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Message 2 of 2

Re: reactivate protected email account?

Hi @hjw1 

Welcome to the community.

It may be worth having a chat with our Customer Service team so that they can look into this for you.

Chris

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