Are BT emails down

[Mikey_C]

To echo everyone else, can't get any emails on my PC.

On my phone (Android email App) can see and open the emails I pulled down yesterday, but can't refresh, unless I turn off WiFi.

[zulu17]

BT are currently  saying  on twitter

we are aware that some BT email customers are unable to access their email on webmail and via the app. We’re investigating the cause of this and we’re sorry for any inconvenience caused.
Alternatively customers can switch off wifi and use mobile data to access their email. No other BT service is impacted.

[Lesleyr1]

Turning off the wifi on my phone doesn't work for me

[TimothyB]

What a pain. I sure hope they sort this soon! 

[bazcook]

I can access it via WiFi on my Samsung phone but not from MacPro to same WiFi....

I notice historically last year and before others were able to do this ie access via phone but not PC....not just Apple I think,,,,?

[HHGTTG]

Down detector says it all, really

https://downdetector.co.uk/status/bt-british-telecom/

[chrisgore]

doesn't the down detector just say less people reporting it?

[ssrco02]

We have been moved over to EE broadband last week and was assured our email would be unaffected and its been ok for several days but today find that it has a problem, we are seeing a message saying " Failed to retrieve message content"

Obviously cannot log on to the old My BT page to check as we are no longer an active customer!

[HHGTTG]

Read comments further down below the graph. People were/are still experiencing problems 20 minutes ago. Like Barclays bank fiasco a fortnight ago these things take time, it seems.

[alanbart]

Same issue, unable to access email account but message I get is "

Hmmm… can't reach this page

Check if there is a typo in email.bt.com."