Can't access older emails

[DanielS]

Hey All,

Thanks for taking the time to report this.

Can you reply back and let me know what operating system and browser you're using?

You can message me through a private message if you don't want to post this publically.

Thank you

DanielS

[Pavel]

Hi

My wife is still experiencing this problem of not being able to see older e-mails in her inbox 

She using Safari version 17.4.1 on a MacBook Air running MacOS Monterey version 12.7.5

thanks

[Oddbodkin]

Windows 10 & up to date Firefox.

[Oddbodkin]

@gg30340 

That appears to have fixed things for me, thanks much.

[mall17]

I am also having trouble accessing any emails before the 28th June. I am using windows 10 and google chrome on my pc. Any suggestions?

[mall17]

I am also having trouble accessing any emails before the 28th June. I am using windows 10 and google chrome on my pc. Any suggestions?

[gg30340]

@mall17 

Have tried the suggestion in this thread?

[mall17]

What was the suggestion? I can't see a solution

[mall17]

Sorry yes did the inbox sorting tick and un tick and it worked! Thank you

[JamesA1]

Thank that's very helpful