Temu order emails not coming through

[masonpen]

I tried contacting them too but they just don’t understand unfortunately 

[bluedoo62]

Have you had any success with this 

I am still not getting emails

if I go into webmail settings it is not showing any blocked senders at all

please let me know if you have sorted this issue

thanks

[masonpen]

No still not getting any emails, if I want to check on deals or find out about orders I have to go online to Temu’s site 😔

[Kimberlin]

@masonpen  I realise it completely defeats the purpose of using BT Mail, but why not just set up a free burner email address using Gmail or Outlook for Temu? It’d take just a few minutes and it would probably solve your problem.

[bluedoo62]

Yes I am having to do the same

[bluedoo62]

That’s an idea

but I want to know what the issue is

Why is the by webmail not showing any blocked senders in the settings

i have blocked loads in my iPad mail app

thanks

[masonpen]

Thank you  Kimberlin😁

[sallyann]

I'm having the same problem . Have been for a few weeks now . But today I managed to get an order email from something I ordered last week sent to my husbands email address. When I looked at my order history on Temu it said it couldn't send me emails and to provide a temporary email address which I did . However I tried to forward the email to my own email address but that didn't work either .

[Peter_W]

Good afternoon, guys.

I'm keen to see if we can help get this one investigated further - has anybody recently tried placing an order and not received a confirmation email?

If you can let me know the time you placed the order, we can feed this and a few more details back for investigation.

Peter

[bluedoo62]

Last couple of orders I have not had any emails for order or shipping 

don’t know exact dates August and September