Email

[Ron90]

I have completely messed up the settings for my email. I cannot open any boxes, there are a load of other problems. This is all of my own doing. I need help. Is there a way of reloading the program. The emails are OK on iPad and mobile, mainly because I haven't played around with it. Is there any way I can stay on BT without going onto GMail? Any help would be appreciated.

[infinitywaiter]

It would be much better if you state where you are actually using your email and what you did, or your last steps before you say things got mucked up.

[Ron90]

I really don’t know, I think I had better get a home visit. I just don’t understand.

[infinitywaiter]

Have you not got a family member or friend that could help you out here and they could have a look for you.

They might be able to fix the issue that you are having before the need for a home tech expert call or visit.

Whichever you choose, I hope it all gets sorted out for you soon.

[gg30340]

How are you accessing your email?

What type of device are you using that you have messed up your email?

Is it with a web browser or are you using an email client or email app similar to what you use on your iPad and phone?

Is your other post 

https://community.bt.com/t5/The-Lounge/Thank-you/m-p/2358809#M29003

regarding this problem and if do you no longer require any assistance from forum members?