Help over 50 spam and vile emails coming every day since the new BT email started.

[andydenyer]

@Faykc I used * in my post to denote a wildcard in the email addresses I listed, but you don't need to use that when specifying your rules.  I have set one of mine up as follows if that helps:

If From

contains @in.

Set Rule Action

Then

Discard

You just have to be careful when setting rules that nothing genuine could get blocked by mistake.

[Flipperty]

Yes the Rdl ones are particularly virulent.

Now I have started to get hundreds a day (12,000 in one week) from this address:

 <info@mail.gangofertify.com>

Difficult to keep up!

[Faykc]

Thank you. That’s great. 

[jennie77]

@andydenyer  when I tried this in settings it told me to add email address or domain and would not let me add what you suggest. Can you advise? thanks

[andydenyer]

@jennie77 Are you selecting Rules rather than Blocked senders?   Under Blocked senders, you can only add specific email addresses or domains.  Whereas under Rules, you have far more flexibility to specify what to look out for and then what action to take.  I've also added specific rules to send emails from known (genuine) email addresses to my Inbox as the Safe senders list doesn't always seem to work properly either.

[andydenyer]

Perhaps this screenshot will help:

I then created another rule with rdl in place of in between the @ and the .

[jennie77]

Thanks I will try that

[comute]

I think things  must have changrd as one of my email addresses has recently started getting spammed with up to 10 on each check when I log in.i block senders and mark as spam but still the stuff gets let into the spam folder. Why does the system not  just reject the spam email and send it back to sender?

[kkkrrr]

Next to the word spam at the top of the column is an empty white box. Make sure you are at the top of the column of spam emails then click on this box. It should then highlight up to 50 messages. Click on the word 'Delete' at the top and as message will pop up asking if you want to delete a number of messages, confirm in the box that you do and the messages should be deleted. Make sure there are no legitimate messages that you need are amongst the spam first of course. 

This works every time for me.

I would agree that the amount of spam has greatly increased since the last BT email update. I don't understand why BT does not filter these out. I have given up trying to block them as the senders seem to be able to regenerate a new sender too easily.

[comute]

I am ' forwarding ' some 'very interesting ' spam mails to the relevent phishing address 

What i find so annoying is that i have flagged up addresses and' blocked' them as spam.....so instead of the system returning the email to sender the system just 'parks ' the email in my spam folder ......why????

What is the point of telling the system that the email address is a spammer if the system still allows the email through?????

Anyone like to have a go at an explanation that makes sense......or are we dealing with a computerised system that has been incorrectly programed on how to deal with spam???

We as the recipient of the email tell the system that it is spam so why can the system not be programed to just stop the email and send it back .....

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