Import existing email folder structure and messages into gmail

[Bee-Tea]

I'm using the IMAP email setup but I've got problems when trying to import my BT email folders and contacts into my gmail account, even though my BT email sign in credentials are valid. Google cannot connect to my BT email account.

Is there a setting in BT mail I have to enable for gmail to be able to make the connection?

[licquorice]

Unless you are currently a BT broadband customer or paying £7.50/m for Premium Mail, your mail account will only be accessible via webmail so it will not be possible to do what you are trying to do.

[Bee-Tea]

I'm a BT broadband customer paying over £40 per month

[licquorice]

What exactly are you trying to achieve?

What app/client are you using for Gmail?

[licquorice]

If you are trying to import to the Gmail webmail interface on Windows, there seems to be a problem. I can't import mail or check mail from a btinternet account.

No idea if the problem lies with Gmail or BT.