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Message 41 of 42

Re: Is two-step authentication now mandatory? No option to switch it off.

Same here. I do not want two step authentication. I have spent a couple of hours (because after several attempts you are locked out for a while) trying to turn it off. 

It shows in my profile as on and when I click to change setting it sends me on a never ending loop of email codes and text codes. But never allows me to change the setting.

 

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Message 42 of 42

Re: Is two-step authentication now mandatory? No option to switch it off.


@nannajan13wrote:

Same here. I do not want two step authentication. I have spent a couple of hours (because after several attempts you are locked out for a while) trying to turn it off. 

It shows in my profile as on and when I click to change setting it sends me on a never ending loop of email codes and text codes. But never allows me to change the setting.

 


BT have decided that they want 2FA authentication on their email system and there is not an option to turn it off.

The system will apparently turn off automatically after an undisclosed amount of time and use when it is decided that the device being used is a regarded as a safe device.  

 

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