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Message 1 of 5

Message box not showing

Im trying to compose a message but there's nowhere to actually type the message inScreenshot 2026-10-14 at 13.49.08.png

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Message 2 of 5

Re: Message box not showing

I've been using Safari but on switching to Chrome its all appearing correctly now?

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Message 3 of 5

Re: Message box not showing

Suspect it was in attachment view in Safari.

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Message 4 of 5

Re: Message box not showing

No, checked that and its in conversation view

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Message 5 of 5

Re: Message box not showing

Try it with  "Conversation View" not active. To do that log onto your BTMail account and click on "View" in the menu bar at the right hand side. Scroll down and Single click "conversation view" to toggle it on or off.

When you toggle it on or off you will see the name "Conversation View" change colour from grey to blue when it is turned on.

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