cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
419 Views
Message 1 of 5

Message box not showing

Im trying to compose a message but there's nowhere to actually type the message inScreenshot 2026-10-14 at 13.49.08.png

0 Ratings
Reply
4 REPLIES 4
295 Views
Message 2 of 5

Re: Message box not showing

I've been using Safari but on switching to Chrome its all appearing correctly now?

0 Ratings
Reply
290 Views
Message 3 of 5

Re: Message box not showing

Suspect it was in attachment view in Safari.

0 Ratings
Reply
258 Views
Message 4 of 5

Re: Message box not showing

No, checked that and its in conversation view

0 Ratings
Reply
253 Views
Message 5 of 5

Re: Message box not showing

Try it with  "Conversation View" not active. To do that log onto your BTMail account and click on "View" in the menu bar at the right hand side. Scroll down and Single click "conversation view" to toggle it on or off.

When you toggle it on or off you will see the name "Conversation View" change colour from grey to blue when it is turned on.

0 Ratings
Reply