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Message 11 of 14

Re: Premium email

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There is no url to sign up, call the Premium Mail team 0808 100 6778 as it states in the link posted!

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Message 12 of 14

Re: Premium email

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Thanks for this - but been trying to phone – been online for 20 minutes and still nothing. Have now been informed that I have to wait until I'm advised by BT that my email account is being downgraded. Apparently, at this stage I can sign up for the Premium service. Just wish that all the info was there regarding what happens when you leave BT broadband. Thanks again.
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Message 13 of 14

Re: Premium email

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It is. All in the link previously posted, if you select Premium Mail from the drop down.

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Message 14 of 14

Re: Premium email

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I've finally been able to speak to BT.

The option to sign up for Premium isn't displayed for me at present.

I'm advised that option will only show after 30 days or so - hence my confusion.

I'm advised that BT will contact me after 30 days and, only then, the option to sign up for Premium will be available.

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