Talk21.com email

[Jon_Doe]

On my iPhone the settings are

host name:- mail.btinternet.com

email:- “username”@Talk21.com

On the browser i sign in as:-

“username”@Talk21.com

no, i did not respond to the “spam” message and i doubt it came from BT.
Are BT able to investigate who sent it as it “suggests” it has come from BT?

[licquorice · Accepted solution]

It should be username.t21@btinternet.com

[Jon_Doe]

why has my “account” been downgraded to only use a web browser ?

My talk21 email was working on my iPhone two days ago.

Why has it now changed?

Who changed it and why was i not informed by BT?

[licquorice]

Explained in message 7

Try the correct syntax for Talk21 accounts and see if that works.

[Jon_Doe]

Thank you very much - that seems to have worked (at least for now!)