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Message 31 of 36

Re: Text message advising password has been changed.

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@RayP  The company @TimCurtis is referring to, are US based.

Just so you are aware, if you purchase a licence key for a new version of MSO, you will have to remove the old licence key from your PC manually. This involves using the Command Prompt and specific keystrokes to remove the old licence. If you don’t delete the old licence key, you cannot activate a new licence key online on the same PC. Been there, done it and got the t-shirt. There are YT videos to show exactly how it is done. If you’re tech savvy and can follow instructions, it’s straightforward.

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Message 32 of 36

Re: Text message advising password has been changed.

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@Kimberlin , how is that possible if the drive crashes? Does that action get sent back to the seller? So if I try to install on a new SSD it wouldn’t work.

I’m tech savvy and aware most of these packages are OEM one time installs. The company I’m considering is SoftwareBase.

It states:

  • Benefit from security/quality updates.
  • No annual fee. (No subscriptions)
  • Better value than retail price.
  • Transfer license to your new system.
  • Lifetime product
  • Re-installable after system repair.
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Message 33 of 36

Re: Text message advising password has been changed.

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@RayP  I have no idea of the company you are looking at. All I’m aware of, is if you purchase a single MSO licence for a single PC or laptop, it’s generally tied to that machine. If you change a major piece of hardware such as a hard drive or the hard drive fails, you’d need to purchase a new licence. I had a licence key for my desktop PC and I tried to transfer that key to my laptop, it didn’t work. In order to install an updated copy of MSO on both my desktop PC and laptop, I had to remove the old licence keys first before I could even activate the new licence keys. It’s a right faff, but it’s the only way.

If you read the accompanying notes on the licence, it’ll probably tell you that anyway.

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Message 34 of 36

Re: Text message advising password has been changed.

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It gets quite complicated.

The problem may arise particularly if the machine has more than one drive.  The industry setup is often one drive with the operating system on and one for data.  Older versions of Office stored the key in the registry on the same disk as the OS.  You can install Office on either disk, in which case the key may be present on the other drive.  (I think it’s different for the latest versions, but I haven’t checked.  I think on M365 the key is linked to the account id).

I’d try it and see.  If it doesn’t work, then you can look up removing the old key.

It maybe it recognises it as the same machine anyway.  For example, Windows activation is quite sophisticated.  It looks at several aspects of the machine to decide if it is the same machine or not before it re-issues an activation key.  The idea is to allow for single component failure, like a hard disk, but pick up if it is different machine.  It also depends on the type of key, whether it’s a retail key, volume license or MAK key etc.  I would imagine Office may use a similar technique today.

@Kimberlin   Yes, if you installed it on a completely different machine, you would need to de-register the original copy.  You can do that through a Microsoft account, if memory serves.

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Message 35 of 36

Re: Text message advising password has been changed.

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@Kimberlin @and @WSH . Thank you both. In 35 years of having computers I’ve only suffered one drive failure and that was a HDD. Given the modest cost if I need to buy a second license so be it. It’s affordable.

I’ll speak to the seller and get confirmation of licensing restrictions.

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Message 36 of 36

Re: Text message advising password has been changed.

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The operating system has always been the thing MS are fussy about.  One OS license, one machine.

Office has always been transferable but you can only have it on one machine at one time and must de-register the old machine before it will activate on the new one.

The whole idea, as I said, is to avoid the grief if it is just a single component replacement.