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Message 1 of 6

Why do I have to continuedly log in for emails

I now have to log on every time I want to look at my emails on my home computer.  This is so time wasting and very frustrating.   Is there anyway I can stay logged on?

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Message 2 of 6

Re: Why do I have to continuedly log in for emails

Would you stay logged in permanently to your online banking site?

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Message 3 of 6

Re: Why do I have to continuedly log in for emails

I don't have to go through the log in process every five minutes or so with a banking site. Unfortunately not a useful comment
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Message 4 of 6

Re: Why do I have to continuedly log in for emails

Hi.

My banking sites log me out after quite a short time if I've not been active on them/carrying out transactions, presumably for security reasons.  Are you using Webmail or an email client?

RIC9380

 

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Message 5 of 6

Re: Why do I have to continuedly log in for emails

My query does not apply to banking sites.  I understand the limited time online without activity.  This is BT email having to go through the log in process everywhere I use it.  Even within a couple of minutes.  In the past I was permanently logged in on my home computer.  

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Message 6 of 6

Re: Why do I have to continuedly log in for emails

Hi @Roboman 

There is a thread about this scenario here Timed out after short periods of inactivity that you may want to have a look through. 

Ali 


 

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