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Message 1 of 2

cannot see premium email under "your products"

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I recently cancelled my BT Broadbrand servive and ordered premium email.

But it doesnt appear under "your products" in mybt.com.

When I go to "account info - manage email addresses" I get error message "Warning. Sorry, because of a technical error we're not able to continue at the moment. Please try again later."

How do I confirm my premium email has been properly set-up?

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Message 2 of 2

Re: cannot see premium email under "your products"

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If you can stll send and receive using an email client or email app you will be on Premium but to check for sure call BT 0808 100 6778

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