error message 2.3.6.2 - Too Many Messages

[KBaker]

I must have sent too many messages out on Friday afternoon because BT has blocked outbound messages across all my devices.  How do I unblock

[imjolly]

should try search forum as others posted before

https://community.bt.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=e...

[KBaker]

Plenty of complaints but no solutions mentioned 

[Carlusha]

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@KBakerwrote:

Plenty of complaints but no solutions mentioned 

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There are - provided you select one of the messages and read through the responses. Rather than an error, it is most likely due to circumstances as you'll see going through the various responses.

[KBaker]

It seems to be sorted now

[Leanne_T]

Morning @KBaker 

Thanks for coming back and letting us know 🙂

Have a great week. 

Leanne.

[KBaker]

My problem is back again.  It allowed about 15 emails to go this morning.  I am an active golf organiser and I think the BT software has taken an objection to the word "golf".  It is now blocking even small emails some of which do not having a golf connection

[Leanne_T]

Morning @KBaker 

Thanks for coming back to us. 

Just to check are you still seeing this error message today? Are you using a web browser or an app to access your email account?

Thanks 🙂

Leanne.

[KBaker · Accepted solution]

Fully sorted now but I needed to contacts BT themselves and their Tech Team sorted it.  However be aware that there is a limit on how many messages you can send

[Leanne_T]

Thanks very much for coming back and letting us know @KBaker 

Leanne.