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Mattiesmomma
Contributor

on ‎09-08-2025 13h03

320 Views
Message 1 of 2

using BT mail on laptop issue

Hi

We both have BT mail app on phones for convenience.  Recently when trying to log into BT mail on laptop the screen  flickers on and off asking us to relog in  with a screen that appears and disappears very quickly so nothing can be done.

 

Anyone else had this issue?

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gg30340
Distinguished Sage
Distinguished Sage

on ‎09-08-2025 13h30

307 Views
Message 2 of 2

Re: using BT mail on laptop issue

How are you trying to access BTMail of your laptop. Is it with a web browser or are you using an email app?

If using a web browser have you tried clearing your web browser's history and cookies? When you do that make sure that you select the option "Clear All Time" if your browser offers that option.

 

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