Activating Digital voice phone

[IanLoughlin]

Ah thanks. If all else fails, read the instructions....

[WSH]

Did you try rebooting the hub a second time?

I’ve encountered this before.  The SH2 did not pick up the DV settings after a factory reset but a second reboot sorted it in my case.  Might just have been a random one-off, of course, as I’ve only seen it do it the once and I don’t factory reset that often.

[IanLoughlin]

Tried rebooting it a second time but no progress. Engineer coming tomorrow, that's good service.

[Les-Gibson]

I did a factory reset on my hub recently and the same same happened, I just left it for a few minutes and it sorted itself out but all my contacts had gone. Luckily I have a .csv file on my PC which I was able to convert to a .VCF file which I imported to re-establish them

[IanLoughlin]

Ah, if it's not just me it sounds like there is some kind of bug. Be interesting to see what the BT engineer says tomorrow.

[IanLoughlin]

Yes my DV Phone was working perfectly before I did a factory reset.