Hello,
I very recently changed my home broadband from ADSL copper (Plusnet) to BT full fibre.
The fibre broadband / Wi-Fi together with the new BT TV box (which replaced a Sky Q box) is working fine.
My DECT cordless phone answering machine plugs into the green socket labelled 'Phone' on the back of the new hub to be able to use VoIP to dial / receive voice calls. This works fine.
The old BT Master Socket is no longer in use (as new connection goes via the new BT Hub router and fibre cable) and has been removed, with the incoming BT copper cable disconnected and removed with this socket.
We have a house alarm system that uses a Honeywell Informa Speech Dialer to notify us in the event of an alarm (by dialing pre-programmed mobile phone numbers and playing a recorded voice message). This dialer unit was connected to the BT master socket (hard wired) and used the copper PSTN for comms to dial out. Not sure if the dialer uses pulse or tone dialing, but when it dials out you can hear a series of 'bleeps'.
With the old copper connection gone, is there any way I can get the dialer to work using the new VoIP fibre connection?
Would I need to hard wire the cable from the dialer unit to a BT socket and then use a 'patch' cable (BT plug to BT plug) to connect to the green socket labelled 'Phone' on the back of the BT Hub (using a splitter to create two ports - one for the phone and one to connect to the BT socket?
I would rather not have to replace the speech dialer or the alarm system, as both work perfectly.
My understanding is the the dialer unit acts like a telephone and just dials out when it is triggered by the alarm panel. If the BT fibre supports Voice over IP then in theory this should work?
Also, the wire from the dialer unit is a 4 pair telephone cable. Which cables would I need to connect to the BT socket in order to work. Would it be just two?
Any help on this would be greatly appreciated.
Thanks.
😊
