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Message 11 of 12

Re: BT Home Essentials

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@phone1 Thanks for trying again, I'm sorry the website is still not allowing you to place the order. I'll send you a private message in a moment so you can get in touch with the moderation team and we'll be happy to help.

Thanks

Neil 

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Message 12 of 12

Re: BT Home Essentials

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Hi @phone1, thanks for your patience in getting this resolved.

Just to update the community the area was now a full fibre only area and the Home Call Plan only was not available to order. Eventually after a work around we got your aunt a digital voice service.

Cheers

John

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