Attheend
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I received an email saying my case is now closed. I don't have a clue what case they are referring to. They gave mea a number: VOL013-*************. But don't know where to look it up.
Solved! Go to Solution.
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NeilO
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Re: BT email saying case is closed
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DavidM
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Hi @Attheend .
That message was confirmation your complaint, which was open due to the fault, had been closed. I hope that clears things up for you.
Cheers
David
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