BT8500 just connected with DV

[sk4]

I have previously been using BT8500 cordless  with 3 handsets for many years before recently connecting to Digital Voice (DV).

Now when I pick up the handset I initially get no dialling tone .  Then  I get the enter number command before making a call in the normal way. Receiving incoming calls is fine and much clearer.

I am wondering whether using DV now,  is it normal to not get a dialling tone when lifting the handset to make a call?

It just that before when using BT8500 previously without DV , I was used to receive dialling tone before making a call.

[jac_95]

Hi sk4,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

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