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Message 1 of 3

Bt digital phone

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I have just received a phone call from a friend and when the call ended I accidentally pressed the red block the caller button instead of the red call end button and there is a way to reinstate the caller I can’t remember how to do it. 
Any help would be appreciated.

Thanks

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Message 2 of 3

Re: Bt digital phone

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Hi @rogill 

Log in to your account at BT.com, select 'Your Products' then Manage Digital Voice.

Scroll down a bit and select Manage Call Protect, then click on 'Manage' under Your Recent Callers. Find the number and select 'More' on the right hand side and select Remove From Blacklist.

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Message 3 of 3

Re: Bt digital phone

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Good morning Andy,

Many thanks for your quick reply.

I have followed your instructions and have removed the blocked number.

Regards

Roger

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