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Message 11 of 14

Re: Call Protect - Recent Callers - Time of Call is GMT not BST

Thanks for sharing these additional details, @BarkingMadBarking.

I may have spoken too soon when it comes to being unaffected. 

Yesterday I was checking this through the My BT App on my iPhone, which redirects to the mobile version of the site to display all of the call protect info. 

This showed, and continues to show, calls at the correct time. 

I've had a check this morning on my iPad though, logging into the desktop version via Safari, and I'm experiencing the same thing you have reported here.

Which browsers have you been using when noticing this?
Peter

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Message 12 of 14

Re: Call Protect - Recent Callers - Time of Call is GMT not BST

iOS - Safari - Ipad - issues

iOS - MyBT App - Ipad - issues

W10 - Edge - issues

 

 

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Message 13 of 14

Re: Call Protect - Recent Callers - Time of Call is GMT not BST

@BarkingMadBarking I fed this back to our support teams yesterday to see if we've had any similar reports, and now that we're noticing a few more patterns I've updated them on the further things I've noticed myself. 

I'll leave this with them for now, but if we need to test anything further or require any specific details for the investigation, I'll let you know.

Peter

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Message 14 of 14

Re: Call Protect - Recent Callers - Time of Call is GMT not BST

Thank you.

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