cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
265 Views
Message 1 of 5

Call Protect for Digital Voice.

Re the  new email. Do the ‘DEC’ phones attached to the modem offer the same facility. Is the display classed as digital on them? 

0 Ratings
Reply
4 REPLIES 4
246 Views
Message 2 of 5

Re: Call Protect for Digital Voice.

Hi @Jake5 Yes you can have call protect with digital voice. Check our this help guide for more info All about Call Protect for Digital Voice | BT Help

Neil

242 Views
Message 3 of 5

Re: Call Protect for Digital Voice.

Thank you for taking the time to reply 

 

however the link says ‘

  1. Using a handset supplied with the Digital Voice service - indicated on handsets by an HD logo

I am presuming that it is saying only the phone supplied by BT. Mine are Gigaset Phone (3 handsets) where the base station is plugged into the modem 

0 Ratings
Reply
230 Views
Message 4 of 5

Re: Call Protect for Digital Voice.

Call Protect is a network feature not a handset feature.

The link says

  1. Using a handset supplied with the Digital Voice service - indicated on handsets by an HD logo
  2. By logging into My BT
  3. By dialling 1572 from any phone connected to the Call Protect service

You have just taken the first of 3 options as the only option to manage Call Protect

0 Ratings
Reply
205 Views
Message 5 of 5

Re: Call Protect for Digital Voice.

Ok thank you
0 Ratings
Reply