Not sure if this is the right forum. Didn't appear one to fit my question.
I recently upgraded (allegedly!) to full fibre/digital broadband...whatever all that means.
Prior to this I had a perfectly good landline handset(s) from BT that intercepted all calls and only allowed pre designated calls through without intercept and which gave me the choice to accept the calls or not.
Having been on the phone to the sales lady at BT for an hour and a half, she had persuaded me to go to full fibre . (All I'd wanted to do was discontinue the BT Sport package !) She had also assured me that my landline security would be upheld.
But as a result whilst the phone handsets were replaced they do not have the functionality of having the calls intercepted.
In fact all I can do is be reactive..and block the call whilst the call is in progress or once cleared down, send it to a blocked list. And for what it's worth a totally useless form of block as the spammers simply call from a different number.
This is so frustrating and such a downgrade on what I had before.
I have now gone from zero spam calls, to several, daily.
One would have thought digital technology would have given me more options, not a reduced package.
And on another point I still have to pay for any outgoing calls...I thought VOIP would have given me free calls ?!
Can anyone advise if there is a call intercept facility available on VOIP calls and how I can get it .
Thanks for reading.
