Can't access DV 'Call Protect' feature using BT account

[Brian5856]

As I have said before I have logged into My BT then Your products manage/landline manage then call protect manage doesn't work. So I tried after login to My BT your security manage/call protect which did work and I was able to access your block list manage and your recent callers manage etc.

So there is obviously something wrong with the My BT website.

[Leanne_T]

Thanks for the extra details @Brian5856 

I have sent you a private message. 

Leanne.

[Brian5856]

Hi Leanne,

I couldn't find how to answer your private message of 12/12/2024.

Thank you for getting the BT website corrected - the Call Protect can now be accessed through your products/manage/landline/manage/call protect/manage.

[licquorice]

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