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Message 31 of 32

Re: Can't access DV 'Call Protect' feature using BT account

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As I have said before I have logged into My BT then Your products manage/landline manage then call protect manage doesn't work. So I tried after login to My BT your security manage/call protect which did work and I was able to access your block list manage and your recent callers manage etc.

So there is obviously something wrong with the My BT website.

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Message 32 of 32

Re: Can't access DV 'Call Protect' feature using BT account

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Thanks for the extra details @Brian5856 

I have sent you a private message. 

Leanne.

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