Hello everyone.
im sure this might be a common problem. When the phone is connected directly to the wall socket, the sound is still there.
i am very grateful for any help.
kind regards. John.
If you are using a cordless phone it is quite common. If not a few more details might help, what sort of faceplate is in use (photo would help a lot), do you have broadband if so what type (ADSL, VDSL, full fibre...).
Hello
Thanks so much for your quick reply.
I have Home Essential and Fibre Essential.
here is my plug by the window and also my home phone.
home phone cordless with call blocking.
im going to try just a normal phone and see if it helps.
Thanks a lot for your time.
kind regards John
The socket in the photograph is just a phone socket which suggests it is either a slave socket with the master socket elsewhere, or one into which you have a microfilter fitted to split phone from broadband. If the problem is not resolved with using a normal phone it might be worth try a different microfilter (assuming you are using one) or trying the phone in the master socket. If the master socket has a removable faceplate also try removing that and plugging the phone into the internal socket to see if that makes any difference.