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Digital Home Phone

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I have just been transferred over from BT  FTTC to  EE full fibre, as part of the switch over I was advised to buy 3 home phone adaptor units. My home phone network consisted of a total of four phones, only two of which are near power sockets.  The only phone near to a power socket apart from the now main phone,  is a Diverse 3016. I set this up as per instruction and it seemed fine giving dial tone, but when there is an incoming call the system rings once then cuts out/off the caller. Does anyone have any idea of what I can do , apart from chuck the phone? I have ordered a BT431 cable as advised elsewhere on this forum to see if I can get the other two phones  (not near a power socket) working. 

The Diverse 3016 is an answer phone, but I have never used it in this mode, it has given good service as a extension.

Thanks , T

 

 

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Re: Digital Home Phone

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@tedwood 

As you are now an EE customer, you need to post on the EE forum https://community.ee.co.uk/

EE are a separate company within the BT Group.

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