We moved to an apartment and had to have digital phones rather than our old landline phones.
It is now 5 months later but some landline contacts cannot ring us. Just get blocked. Have had many discussions with BT and one visit. Phones have been re registered several times, which always means losing phone book and one phone replaced but problem still not resolved. Mobiles can always get through. Any ideas?
The phone book is held on the hub and can be exported to your PC and imported back again if necessary.
Are the contacts that are unable to call you with Sky by any chance?
are the people with problems using the full phone number as the old short dial number will not work on DV