Digital Voice Handsets

[licquorice]

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@Neilyboy72 wrote:
Thanks for the help. Reading the guidance, it seems to infer that this will only work on multiple handsets if they are digital voice compatible? If I’m wrong, apologies.

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You are wrong. The adapter effectively provides exactly the same phone socket that you have now, just plug the base station into the adapter rather than the master socket. Simples!

[licquorice]

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@Neilyboy72 wrote:

Thanks for that! I’ll see if I can order one now!  Quick question, apologies if it’s a daft one, but I gather that I order that adaptor and then set it up after the switch on of my digital voice, as opposed to immediately?

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It won't work until you have changed to DV.

[pottyperson]

There's another possibility. Presumably you can't simply plug your existing base station into the hub because the associated handset would have to live in the cupboard. It would, however, serve the bedroom and kitchen handsets, and you could site a DV handset where the base station is currently.

[Neilyboy72]

I’ve text ADAPTOR to the number given, zero reply. I then went on and looked up my number on the link provided in the letter, it tells me I am not eligible for a free adaptor. This roll out is an absolute shambles! 

[imjolly]

you can phone CS 150 or 0800800151 from mobile and request either a free DV phone or an adapter

[HHGTTG]

I'll join in here rather late in the day though.

Surely, If and when I have to plug my main DECT phone + base station into my Smart Hub 2 to use my recently purchased phone from the now defuncted BT Shop, then the additional handset I had with it and is  just powered up elsewhere in my house will still be able to be used as it communicates with the DECT base station to make calls and receive them etc?

[licquorice]

Indeed so. All that changes is the physical socket that  the base station plugs into.

[HHGTTG]

Thanks so much. Before I posed my question I had read a lot of previous posts that did not seem to address that simple question and kept on mentioning DV adapters for additional handsets and yet somehow that did not ring true for what I was trying to get an answer to. I realise that perhaps people don't have a hub with a phone socket at the back.

All I could infer was that if the main phone plus base station, containing the Answerphone could be plugged in the SH2 then any 'satellite' phones in the house should work as before.

[licquorice]

That is exactly my setup. I have a Panasonic DECT base station plugged into the Hub (not directly but in an extension socket via internal wiring) 2 handsets wherever they were last used plus a hard wired phone in another extension socket and 2 Digital Voice handsets all working perfectly in harmony.