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Message 11 of 41

Re: Digital Voice - How to connect existing phones

@imjolly   Probably but BT have caused it so unless they give an option of not downgrading to VOIP they should sort it out if it is not easy to just plug a phone from one adjacent socket to another one.

There are still people I know have plan 1As which were hard wired by the GPO and when they got broadband BT (not Openreach) just tacked a plug in socket onto it (yes I know they should not do it and it causes bell tinkle but it was bodged by the inclusion of a thermistor.

This wiring is still owned and the responsibility of BT as there is no way of splitting at a non existing master socket.

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Message 12 of 41

Re: Digital Voice - How to connect existing phones

the wiring up to the master socket is property and maintained by openreach not BT Retail.  any wiring after the master socket is property and responsibility of the homeowner.

If you are getting an adapter then there is no additional wiring required



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Message 13 of 41

Re: Digital Voice - How to connect existing phones

@imjolly  Yes that is true, assuming I can get an adapter before changeover day, no response to my text requesting them, spoke to BT who said they cost £14 so am not paying that.

Also I am not happy with it not working if there is a power cut, there should at least be a short term battery back up. As mine is in the study my hub is plugged into my UPS but many will not have this. Also if broadband fails no phone perhaps VOIP is not a way forward.

BT assume everyone has a mobile.

"If there is a power outage or your broadband fails, you'll be unable to make calls using Digital Voice, including calls to 999. Please use alternative means such as a mobile phone."

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Message 14 of 41

Re: Digital Voice - How to connect existing phones

Possibly an easier solution and needs no changes to the existing wiring, just plug from the main socket phone socket to the Hub VOIP socket.

Phone to phone cable. 

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Message 15 of 41

Re: Digital Voice - How to connect existing phones

that only works if you have FTTP as you can just disconnect the incoming openreach wiring from terminals A&B   you still need the incoming openreach wiring connected if you have FTTC and therefore cannot disconnect the incoming openreach wiring.  this has been covered in various other posts on the forum



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Message 16 of 41

Re: Digital Voice - How to connect existing phones

@imjollyShame I have FTTC, if the adapter does not work, assuming I get one, I will call BT out as it is a fault. I have not agreed to the change over and will not so if it does not work if they change over it is BT's problem not mine.

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Message 17 of 41

Re: Digital Voice - How to connect existing phones

once you change to DV I doubt there is any going back

try phoning 150 and ask for adapter which is free as long as you didn't get a free phone



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Message 18 of 41

Re: Digital Voice - How to connect existing phones

@imjolly  I know there are many versions of master sockets but with mine if I just unplug the phone socket leaving the broadband one in place the hub works and the now unplugged socket just  connects to my extension sockets so all I need to do is to leave the part of the socket I have taken off out and plug the lead between this and the phone socket in the hub, simple solution if untidy.
It may not work with all versions of master sockets but it does with mine.

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Message 19 of 41

Re: Digital Voice - How to connect existing phones

@imjollyI am happy not to change in the first place I can see no advantage to me of DV, if FTTP was available that would be different.

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Message 20 of 41

Re: Digital Voice - How to connect existing phones

as the incoming openreach wiring is still connected to terminals A&B and are need to provide your FTTC connection you should not connect the socket on the back of the hub direct to the master socket without disconnecting the extension wiring from terminals 2&5

this has been covered numerous times on the forum



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