Digital Voice: Need to switch Voicemail 1571 off for a couple of hours.

[Cjaygreene]

i am having the same problem just now i cant turn digital voice off.i am fairly tec savy also and as far as i can see there actualy isent any way at all to turn digital voice off and on.we r traped with it.possibly in all fairnes this is new and perhaps bt will sort this when there new service digital voice is rolled out properly.ive got 2 home dect phones that cost me close to £55555500 for the answer phones on them and umpteen other options.the entire bband and phone service and system is all perfect so far apart from this thowe.with thanks for yhe coments freind it all helps the comunity our coments mr green

[Cjaygreene]

im having the same problem frind i have 2 new phones that cost nearly £500 with answerphones and other functions they have always worked perfect till now with the roll out of digital voice.there should be a simple solution for customers to turn digital voice on and off when rhey want but at the moment there isent one.you can set the time up and down before it activates but cant turn it off at all.we are traped with digital voice at the moment im afraid it cant be turned off at all ive tryed everything.i am curently in touch with bt to find a solution for us all and i will kepp yous all updated on the comunity.yours sincerily mr green

[conrad]

See the solution on this thread message 4    https://community.bt.com/t5/Home-phone-including-Digital/Digital-Voice-How-to-disable-voicemail-func...

[Cjaygreene]

Thankyou so much for your explanation freind this is why I like the community so much I will try this immediately and get back to you Mr greene

[pamelap]

None of the answers, including the one marked as a solution, actually solve this problem. My physical answerphone can be switched off and on at the press of a button. 1571 should be the same. Messing about with numbers of rings just means getting the wrong answerphone message and actually switching off 1571 means raising an order to do so. I am surprised the ability to switch 1571 off and on (eg, for an hour here or there) whenever one wants is still an outstanding problem.

[Cjaygreene]

Yes I totally agree we need a full solution to turn the voicemail on and off permanently.i ain't c what the difficulty is.as it means we are trapped with this service which is not wright.i may cancel my land line dew to this and just keep my broadband but it's my personal opinion 

[pamelap]

I need to switch Voicemail 1571 off for just a couple of hours at a time, but leaving the phone on. I can do this with a physical answerphone which has an on/off button but not with 1571. None of the answers here actually solve this problem. Switching off 1571 means raising an order to do so and would then require another order to get it switched back on, taking days or even weeks, not a couple of hours. I am surprised the ability to switch 1571 off and on whenever one wants (like for an hour here or there) is still an outstanding problem. I'd like to know why.

[WSH]

As Digital Voice fails altogether in a power cut/hub reboot etc., having the 1571 service as a backup might be useful.  As people have said, setting the number of rings on both 1571 and your own answerphone solves the problem of who answers first.  My answerphone has worked fine since I was switched to DV 18 months ago.

I do agree, though, it should be easier to remove/turn off for anybody that wants that.

[Jane2018]

I am not on digital voice yet here in London. Currently if I want calls to go straight to voicemail eg if I am going out I take the phone off the hook which takes 2 seconds. When i get home I put it on which is when 1571 with my own pre recorded message goes to the set 10 rings so I can run down 2 flights of stairs to catch the phone if I am in and it rings. I know DV will be very very much worse for me in all kinds of ways and suspect answering services and options will be much worse too but will wait to be pleasantly surprised.