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I use an "EE" wif-fi device for ALL of my internet use. I have no router, therefore, so...how can I have "Digital Voice", at all? I don't want to have to have a router in my home and I shouldn't be forced to have one, or forced out of the use of my "landline" phone because I want no router in my home. What happens with my type of case?
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Re: Digital Voice Query...
Thanks for the post and welcome to the Community.
This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.
Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events
To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital
If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.
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Re: Digital Voice Query...
You post isn’t particularly clear , but presumably you are stating that you don’t have a broadband service on your landline , and therefore how can you have Digital Voice , especially when you won’t allow a router to be provided…..
there are two solutions, one is ( and probably the most likely to be used ) the broadband connection and ATA are located at the exchange building and the copper pair to your home remains as it is , so from your point of view nothing changes …the second solution is you are provided with a mains powered ‘box’ that you plug your phone into , and remotely you are connected to broadband, you may say ‘ that box is a router and I don’t want a router ‘ but that would show a lack of understanding of what a router actually is , this ‘box’ may be based on cut down version of a router, but doesn’t need WiFi or any routing capabilities , ( so isn’t a router ) as yet nothing has been published, it’s a theoretical solution, hence it being the less likely solution.
There have be many things that the ‘resistant to change’ brigade were opposed to , removal of leaded petrol, compulsory seatbelt wearing , removal of analogue TV broadcasting , ultimately DV will be the same as them ,it will introduced and the forerunner removed , those people railing against DV will have eventually have no choice if they want to keep a ‘landline’ type telephony .
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Re: Digital Voice Query...
Thank you, for your reply.
"I use an "EE" wif-fi device for ALL of my internet use."
So, no, I don't have a broadband service on my landline. I have no fixed broadband, at all.
The fitting of a box in order to have the Digital Voice service sounds reasonable, if the switchover has to happen. Given that I have almost no immune system and can't let anybody near me, and given that there is nobody else who could stand in for me (those can't be allowed in, either), it's difficult for me to see how a box of any form could be fitted.
Thank you, for your reply.
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Re: Digital Voice Query...
with your health problems you should be exempt from DV switch over until at least Jan 2027 but sooner or later the existing analogue system is switched of by openreach
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As stated , the most likely way to provide telephony to BT customers that don’t have broadband will not need any involvement from the customer, no visit , no new equipment at the customer end , in the exchange your ‘line’ disconnected from the PSTN equipment and connected to an ATA which in turn is connected to broadband…..all you would need to be aware of , is the day this is happening , and as stated , the last group to be migrated almost certainly will be telephone only customers , so sometime in 2027 assuming the date isn’t changed again due to political pressure.
In the unlikely event the solution is the second one , you are sent a ‘box ’ in the post, no doubt it will fit through a letter box , you unpack it , unplug your landline phone and connect the box to where you unplugged the phone from , then plug the phone into the box , and plug the box into the mains, that doesn’t need a visit either .