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Message 1 of 8

Digital-Voice

Original set-up o.k. but I have inadvertently turned off all incoming calls, so nobody  can contact me. How can I correct this?

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Message 2 of 8

Re: Digital-Voice

Have you accidentally activated Call Diversion


A thank you is nice, it makes the effort worthwhile, but a kudo is better, by a country mile. (I'm no poet & boy don't I know it)
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Message 3 of 8

Re: Digital-Voice

Hi Les. Thanks but cancelling call diversion does not sort out the problem. Still no calls getting to me. flyer32

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Message 4 of 8

Re: Digital-Voice

Further to the above,I did a test call which had no rings although the phone number was shown

and the call was sent to 1571. Could it be a Sound problem?

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Message 5 of 8

Re: Digital-Voice

Check MYBT   go manage package then digital voice and check you don't have 1571 set to answer immediately so phone does not ring as goes direct to voicemail



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Message 6 of 8

Re: Digital-Voice

Checked Mybt and the 1571 delay was set to 7 rings, so it's not that. Took the opportunity to set delay to 10 rings.  My son tested the problem,and thinks I have dialling rings too low or "off".He

said he could hear the dialling rings from his calling phone. How do I set dialling sound back on?

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Message 7 of 8

Re: Digital-Voice

@flyer32 thanks for posting, I'm sorry to see your phone isn't ringing. What phone handset are you using? 

Thanks

Neil

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Message 8 of 8

Re: Digital-Voice

 Hi  Neilo, The handset is  an "Advanced Digital Home Phone", and my son has fixed the problem

and incoming calls now ring O.K. I don't know what he did but I would like to know for my own

satisfaction. I need to know how I messed it up in the first place. Many thanks

 

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