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Message 1 of 6

Landline Down in Aberdeen

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I have had no Landline for 36 hours. Phoned my provider which is Now TV and they said that Openreach is fixing it.  Can't find anything about this problem online.  A major problem as my 88-year-old mother lives with me and need the landline.  Can anyone help or provide a telephone number that I can phone to chase up.  Thank you

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Message 2 of 6

Re: Landline Down in Aberdeen

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You'll have to contact Now, they have the relationship with openreach. Nobody here or at BT can help

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Message 3 of 6

Re: Landline Down in Aberdeen

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you need to contact your provider Now tv as this is a customer forum for BT Retail and there are no links from here to openreach



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Message 4 of 6

Re: Landline Down in Aberdeen

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@Eve2309 

This is a BT Retail Customer Forum and has no connection to Openreach.

You need to chase up your own provider, Now TV.

Sorry, this BT forum cannot help with this.

Try your provider`s forum https://community.nowtv.com/t5/Forums/ct-p/Forums

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Message 5 of 6

Re: Landline Down in Aberdeen

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Thank you for explaining
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Message 6 of 6

Re: Landline Down in Aberdeen

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