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Message 11 of 13

Re: Digital Voice

@jac_95  I've updated Norton and it's still showing it as “Unsafe Site”.

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Message 12 of 13

Re: Digital Voice

"If you have telephony from BT and broadband from another supplier ( both sharing the same Openreach copper pair ) then that’s a vary rare legacy arrangement and DV cannot be supplied over it"

That situation surely can't be all that rare. Up to recently everyone who had a landline telephone had it supplied by BT. And plenty of people will have selected an ISP other than BT for their broadband service.
So BT must be taking this into account in their plans for DV, musn't they?
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Message 13 of 13

Re: Digital Voice


SMPF ( shared metallic path facility ) was pretty much the default way ‘independent’ ISP’s provided broadband ( BT providing dialtone , someone else provided broadband )  many years ago  , Sky and Talk Talk together with BT represented something like 75% of the market using Openreach lines , both those major ISP’s invested heavily in LLU ( local loop unbundling ) whereby they provided their own telephony services alongside their broadband services , eliminating BT any involvement in that customers service , they basically gave their broadband customers a choice , join us for telephony or find a new provider for your broadband, the overwhelming number of Sky and TT customers converted from SMPF to LLU , that was something like  10-15 years ago ( so not recently at all ) and for the last decade you cannot buy SMPF from Sky or TT even if you wanted to , even smaller niche providers can use LLU and if they bother at all with telephony, offer it via a VoIP solution, not via ‘BT’ .

There will be some legacy SMPF customers, ones that pay BT for line rental and a separate ISP for broadband only even then it’s incredibly poor value ,  so even those that were not given an ultimatum to find a new ISP if they insisted on remaining with BT for telephony, woukd realise what poor value SMPF became ,  BT full price line rental ( because obviously the no broadband discount cannot apply with SMPF , by definition that customer has broadband ) is around £28.40 , or £46.40 with included anytime calls , a similar price to broadband and ‘landline’ , it’s borderline idiotic to pay this and then pay the ISP probably at least £10-£20 on top of that price.

SMPF is with WLR withdrawal effectively dead , with BTDV there is no way to remain on a competitor broadband service and have ‘BT’ telephony,  I dare say there are many who ‘think’ of service as a ‘BT line’ and incorrectly assume that BT has some involvement in their service when they don’t .

 

Every Sky customer, every Talk Talk customer , every Vodafone customer , not one of them that has a telephone service has any connection to BT telephony , they get their telephone service from their ISP and therefore BT DV is irrelevant to them ….they may have a separate rollout to be moved onto their own IP telephone service, but that’s not ‘DV’ , unfortunately some ISP call their IP telephone ‘DV’ adding to the public confusion, Sky to their credit, call their IP telephone service something different