Digital voice handset issues

[Davidecrae]

Now on my second handset for digital voice. Still have an issue where the handset keeps resetting itself when taken off the charger. Batteries showing full charge but handset switches off and on. This is unusable in its current state. Have taken batteries out and checked them, but still not working.

[jac_95]

Hi Davidecrae,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

[rbz5416]

"Checked them" how?

[Keith_Beddoe]

The supplied batteries are useless, this has been reported many times. The voltage is fine, but they have no storage capacity.