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Message 1 of 31

Do BT Still Supply a Free Phone?

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We've just joined BT & go live with full fibre & Digital Voice on Friday.

When I first Googled BT Digital Voice the link said ' Experience Digital Voice from BT. With Call Diversion & Call Protect, upgrade now to get crystal clear calling, plus a free digital home phone handset.'.

However, our hub is on it's way but no mention of a phone so can we assume that BT no longer supplies them for free & the free offer link should, therefore, be removed?

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Message 2 of 31

Re: Do BT Still Supply a Free Phone?

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From other posts BT are no longer supplying free DV phones but you should still be Able to get a DV adapter to allow you to use your existing phone away from your SH2



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Message 3 of 31

Re: Do BT Still Supply a Free Phone?

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@imjolly 

Thanks for your reply.

That was my original understanding but I then saw the Google search where it said free phone or free adapter & being an 'owt for nowt' Northener I thought I'd ask.

Anyway it doesn't really matter as we'll be using our existing phone network with it plugged into the SH 2.

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Message 4 of 31

Re: Do BT Still Supply a Free Phone?

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Hi @caravanj I can confirm that a digital voice phone is no longer provided free of charge, however you can still buy one. Please can you post the link where you seen the information about a free handset as I'd like to feed that back so it can be corrected?

Thanks

Neil

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Message 5 of 31

Re: Do BT Still Supply a Free Phone?

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@NeilO 

If you Google BT Digital Voice the paragraph that pops up before clicking the link is where it shows Experience Digital Voice from BT. With Call Diversion & Call Protect, upgrade now to get crystal clear calling, plus a free digital home phone handset  but when you click on the link the actual article says If you need an adaptor, you can order one for free. Or, to get the benefits of HD calling, you could choose one of these discounted Digital Home Phones which is what decided me to query it.

It's not a problem as we'll use our existing DECT phones.

P.S. Where would we obtain a discounted phone?

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Message 6 of 31

Re: Do BT Still Supply a Free Phone?

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Thanks @caravanj I'll highlight this.

Cheers

Neil

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Message 7 of 31

Re: Do BT Still Supply a Free Phone?

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@NeilO 

Hi Neil,

Are BT still doing the discounted phones or is the whole link article out of date?

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Message 8 of 31

Re: Do BT Still Supply a Free Phone?

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Hi @caravanj ,

Thanks for the post. We're not offering discounted phones either. We'll get this fed back and corrected.

Cheers

David

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Message 9 of 31

Re: Do BT Still Supply a Free Phone?

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@DavidM 

Ok, thanks for replying.

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Message 10 of 31

Re: Do BT Still Supply a Free Phone?

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@caravanj The link should be updated, thanks for highlighting it.

Thanks

Neil

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