How do I order Digital Voice?

[p1nkfl0yd]

Please can someone advise if/how I can order Digital Voice?

I have not received a letter thus far

[jac_95]

Hi p1nkfl0yd,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

[imjolly]

which broadband connection do you have FTTP, FTTC or older adsl?

[p1nkfl0yd]

Sorry for my delay in replying!

I have  FTTC

[imjolly]

as you are just moving back to BT from SKY you need to wait until your connected before any changes  it may be your exchange has not been updated yet