My elderly neighbour has blocked a few numbers and wants them re-instated. So I logged into their MY BT account and went to Digital Voice, products etc.
The page I ended up on had one manage button that took you through to sales ordering.
Further down the page there were 5 boxes of different options and one was call protect.
None of these boxes can be used as they all say - see your account manger.
My question is:-
1. Who is their account manger?
2. Is there any way to get to call protect management?
The BT help page was no good with broken links etc and no real help what so ever.
