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Message 11 of 28

Re: If BT Router is not used, how long will Call Divert settings function for?

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You will need a BT Digital Voice handset to disable multi call.

The DV handset also has a built in menu options for call divert which may be the reason for your problem if you are using a normal DECT handset to initiate the diversion.

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Message 12 of 28

Re: If BT Router is not used, how long will Call Divert settings function for?

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You will need a BT Digital Voice handset to disable multi call.

The DV handset also has a built in menu options for call divert which may be the reason for your problem if you are using a normal DECT handset to initiate the diversion.

Thanks for this.

So I would need to buy a BT handset to ensure the settings are maintained, that's a shame.

It is strange though, especially as the way I configured it was via the old method that appears to still work: *21* [enter telephone answering number] #

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Message 13 of 28

Re: If BT Router is not used, how long will Call Divert settings function for?

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Can you just borrow a handset from someone to disable multi call and enable call diversion.

 

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Message 14 of 28

Re: If BT Router is not used, how long will Call Divert settings function for?

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Can you just borrow a handset from someone to disable multi call and enable call diversion.

Unfortunately not, I don't know anyone with one.

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Message 15 of 28

Re: If BT Router is not used, how long will Call Divert settings function for?

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Amazon do corded phones starting at £7.

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Message 16 of 28

Re: If BT Router is not used, how long will Call Divert settings function for?

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@gg30340 It's a DV phone that is required.

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Message 17 of 28

Re: If BT Router is not used, how long will Call Divert settings function for?

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Do they not work if plugged into the rear of the SH2.

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Message 18 of 28

Re: If BT Router is not used, how long will Call Divert settings function for?

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See message 11

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Message 19 of 28

Re: If BT Router is not used, how long will Call Divert settings function for?

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Noted. I just skimmed through without taking it in.

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Message 20 of 28

Re: If BT Router is not used, how long will Call Divert settings function for?

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Hi @licquorice 

The Call Divert has stopped working again, tried it within the last hour and when I ring it from a different phone, it does not ring, just does beep beep beep continuously. So this time the settings were retained for around 24 hours.

If you could contact a mod, I would be grateful, otherwise I'll get a second hand BT phone and do the multi call thing you mentioned before.

Thanks again for your help.

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