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Message 1 of 7

Intermittant poor quality transmission on business line

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Every few calls I'm getting poor transmission / garbled conversation, I can just about understand them but barely. I have one handset a Yealink one that came with Bus router, it's happened a few times today  from different  numbers from various parts of the country.  Bring back system X

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Message 2 of 7

Re: Intermittant poor quality transmission on business line

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@herrbohnen 

This is the BT consumer forum which is for residential customers as you are on a business product your best trying the business forum https://business.forums.bt.com/

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Message 3 of 7

Re: Intermittant poor quality transmission on business line

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Like they use different equipment
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Message 4 of 7

Re: Intermittant poor quality transmission on business line

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My business is from my home FYI, Ill get no solution's from anyone on here , I don't know why I bother..just the usual call centre answer
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Message 5 of 7

Re: Intermittant poor quality transmission on business line

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@herrbohnen 

Yealink support is via the BT Business forum, nobody here uses those, they use BT Digital Voice which is a totally different system.

https://business.forums.bt.com/t5/Phone-system/bd-p/viop

 

 

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Message 6 of 7

Re: Intermittant poor quality transmission on business line

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There's no support

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Message 7 of 7

Re: Intermittant poor quality transmission on business line

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this is a residential customer help customer community forum your post does not go to BT



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