Phone often engaged: BT say it's due to slow upload speed?

[HHGTTG]

@MissMoppett 

Pack of 10 about £3 and crimping tool just under £8 both from that company. Have just ordered both for future work.

[MissMoppett]

Final post. Yes got it to work without BT's £15 adapters and ignoring the BT Engineer's advice that it couldn't be done  unless you're on fibre. So in summary I disconnected the extension wiring from the Master Socket and plugged it in to the back of the router via a twin splitter - the other socket being taken by our main cordless phone. The extension was old round 6 strand and reading that it was not good practice to crimp a 431a plug on the end, I bought a punchdown IDC connector to join on a modern 4 strand cable + 431. I got the 4 strand reversed in the connector so it wouldn't ring but soon solved that.

I am sure some expert will be along and say I've done it all wrong, but there you go. Thank you to all who offered advice.

[licquorice]

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@MissMoppettwrote:

I am sure some expert will be along and say I've done it all wrong, but there you go. Thank you to all who offered advice.

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Nope, but will say 'I told you so' 😀

Thanks for the update.

[imjolly]

@MissMoppett 

thank you for posting back confirming the advice given by the forum members was correct and works solving your phone problems