Lost land line number

[lth]

I transferred from Sky to BT and BT never requested my phoneline number and now it appears to be lost.  How do I get this back as the contact bt phone line operators appear unable to get it back for me.

TIA

[Keith_Beddoe]

@lth 

Welcome to this user forum.

Who originally gave you that phone number?

[lth]

It was just from bt.com contact us details

[lth]

If you mean who gave me it first, it was BT 27 years ago

[Keith_Beddoe]

If you mean who gave me it first, it was BT 27 years ago

Are you still living at the same address as when it was first issued?

[lth]

Yes still the same address. 

[Keith_Beddoe]

Then it should be possible to request a renumber back to your original number, there would be a small charge for this.

It would need to be manually processed, so I have asked a moderator to assist. They should post on this thread.

[lth]

Thanks for the advice.  Much appreciated.

[DanielS · Accepted solution]

Hi @lth,

I'll get this looked into for you and see if we can do the renumber for you. Please, reply back to the private message that I sent you. One of my team will be in touch with you afterwards within 1-2 working days.

Thanks
DanielS

[lth]

Thanks.  Reply to PM sent.