Hello Everyone, I have been with out a BT landline since 11th March 23, When I noticed a message in my phone “Check Your Line Cord” Only to find there was no dialling tone. I have made many phone calls, to BT, only to be inform it’s a incident with a bt pole and underground wires, due to a road traffic accident RM7 area, where I live. I have spoken to a few neighbours, who have BT but although they did loose there lines, they have now returned. We had men working on our outside BT line pole installing new box’s with under ground cables, this is due to new digital phones, but they say it’s nothing to do with that. . Managers set to ring us and never does, we are told will get refund compensation, but that not the point, this is a shocking. Seems it all dealt with by Open Reach who deal with all phone suppliers now. We are due to pay a new bill soon, but our Broadband is working so will have to pay for that even though we have no landline. Anyone had this type of problems with BT .?
