No caller id- again

[pandaman]

How can it be used as corded analogue phone. The base station usually sits on a trolley next to where I sit. If it rings I can just pick up the handset and take it anywhere in the house if I need to do that. The base station is plugged into an adapter in a wall socket behind where I sit. There is no other way normally to do this. As I said the base unit is now plugged into the hub and caller id works doing that. However it is not a long term practical way for us to do this. The base unit when in the lounge and hence the phone will not work unless plugged into an adapter.

[licquorice]

I have no idea why you have to have the base station where the handset is used. Leave the handset on the trolley and simply pick it up when it rings. Leave the base station plugged into the hub.

I suspect you don't have your mobile permanently on charge, why do you need to have your cordless handset permanently on charge?

[pandaman]

There is only one socket in the small  bedroom/boxroom where I have my PC, printer, external hard drive, and hub plugged in an extension lead. There is no convenient place to leave the hub on a permanent basis. I have googled this problem which led me to a number of posts on the forum from last Oct from a person or persons with the same problem. Basically the adapters are the problem with getting caller id, BT have been aware of the problem for some time but are doing nothing about it. Whoever is supplying them need to change their configuration. Too technical for me though. Worth reading the posts. 

[iniltous]

The reason why I asked about DECT range around your home , is because (as stated ) if your basestation can be sited connected directly to the hub and it’s associated cordless handsets are not out of range anywhere around the house the DV adapter is pretty redundant, it’s  best not to  use a DV adapter unless you absolutely have to, as stated it’s designed to enable basic hard wired corded phones to continue to be of use once migrated to Digital Voice .

As the DV adapters are mains powered have you reset them (power off , wait then power back on or potentially they have a reset button ) , plus are they are DECT transceivers so like the cordless handsets you have , need to be within range of the basestation, in the DV adapters cases , that’s the DECT basestation built into the SH2 .

There is a danger that this  first stage of localisation of where the actual issue is , is lost by consideration of other things , if caller display works fine (every time ) when connected directly into the SH2 , then the other issues , possible faulty DV adapters or  incompatibility between the various pieces of equipment can be focused on, but once the IP network and SH2 are given a clean bill of health, the issue no longer becomes a BT issue.

[licquorice]

Yes, I'm aware of the posts. I'm still struggling to understand why you need to plug your cordless base station into an adapter rather than the green socket at the rear of the hub. You can surely just use a multi-way extension lead to provide power sockets for all your devices.

[iniltous]

As far as BTDV adapters not being very good , all providers will be IP eventually, the likes of Sky , Talk Talk , Vodafone etc. don’t supply any equipment to make customers old corded phones usable once moved onto their respective IP networks.

BT , in my opinion , have made a rod for their own backs with these ‘free’ adapters, no credit at all for providing them (a completely unnecessary gesture) , and criticism if they don’t perform to the recipient’s expectations, personally I’d say if this free equipment isn’t good enough for what you want it to do , throw it in the recycling bin , after all it came with zero cost .