Personal Blocklist

[jb_bse]

My personal blocked list is full on my landline phone. Can I access the list online to delete some numbers? If so how do I access it - the instructions don't work on my computer as I can't see the BT Call Protect page.

1. Open My BT
2. select BT Call Protect page
3. select Your Blocklist
4. select Manage
5. select Switch On/Switch Off.

[pottyperson · Accepted solution]

My BT homepage > Your products > Digital Voice > Call Protect > Manage > Your blocklist > Manage > voilà

[licquorice]

@jb_bse  Except you are totally wasting your time blacklisting what is effectively an infinite amount of numbers.

Whitelisting using an appropriate phone is the only realistic method of screening scammers.

[jb_bse]

Thank you .

I am aware of the whitelist way round this but it would mean some genuine calls get blocked (from numbers I don't know) wouldn't it?

[licquorice]

No, they would simply need to announce themselves giving you the opportunity to answer the call and also add the number to the list if expected to be a regular caller. Scammers don't announce themselves.

[jb_bse]

But BT doesn't offer this?

[pottyperson]

---

@jb_bse wrote:

But BT doesn't offer this?

---

It depends on the phone.

[licquorice]

It's not a service, it's a device thing.

Google Truecall.

[jb_bse]

Thanks.